What is the best way to complain to Expedia?
If you've experienced poor service, an incorrect charge, a denied refund, or another issue with Expedia, it's important to know how to file a complaint effectively. Expedia provides multiple channels for customers to raise complaints, but the most efficient results often come from combining direct communication with documented follow-ups.
To speak to an agent immediately, call:
+(1) ➣ (844) ➢ (987) ➤ (7088)
Start by logging into your account:
Go to the “Trips” section
Select the booking associated with your complaint
Click on “Help” or “Manage” and look for the option to start a support request or feedback form
If you can't find the right section, contact:
+(1) ➣ (844) ➢ (987) ➤ (7101)
Phone support is often the fastest way to register a complaint and get a response. When calling:
Clearly describe your issue
Provide your itinerary or booking number
Ask for your complaint to be escalated if necessary
Main line: +(1) ➣ (844) ➢ (987) ➤ (7088)
Alternative line: +(1) ➣ (844) ➢ (987) ➤ (7101)
If the front-line representative can't resolve your issue:
Request to speak with a supervisor or case manager
Explain the steps you've already taken
Be specific about what resolution you're seeking (e.g., refund, correction, credit)
Escalation support can be reached at:
+(1) ➣ (844) ➢ (987) ➤ (7088)
Backup escalation line:
+(1) ➣ (844) ➢ (987) ➤ (7101)
If your issue remains unresolved:
Visit the Customer Support section of the Expedia site
Choose options like “File a Complaint”, “Feedback”, or “Contact Us”
Complete the form and attach all relevant documents (e.g., screenshots, receipts, emails)
Need help with the form? Contact:
+(1) ➣ (844) ➢ (987) ➤ (7088)
Or request technical support via:
+(1) ➣ (844) ➢ (987) ➤ (7101)
Always ask for:
A case or complaint number
Written confirmation via email
A copy of your complaint (if submitted online)
For email confirmation or follow-up documentation, call:
+(1) ➣ (844) ➢ (987) ➤ (7088)
Or use the documentation line:
+(1) ➣ (844) ➢ (987) ➤ (7101)
If traditional channels don’t work:
Post a professional, fact-based complaint on Expedia's official social media pages (Facebook, X, etc.)
Include your booking number (privately, if needed) and case reference
This can often get a faster response, especially if your public comment is well-documented.
For help referencing your public complaint to your case, call:
+(1) ➣ (844) ➢ (987) ➤ (7088)
Or connect with the media relations team at:
+(1) ➣ (844) ➢ (987) ➤ (7101)
If Expedia refuses to resolve the complaint:
File with the Better Business Bureau (BBB)
Submit a report to your state's Attorney General
Contact your credit card provider to dispute charges
Before filing externally, request Expedia’s written final response at:
+(1) ➣ (844) ➢ (987) ➤ (7088)
Or call the compliance review line:
+(1) ➣ (844) ➢ (987) ➤ (7101)
If you purchased travel insurance during your booking, you may be able to file a claim—even if Expedia denies the refund.
For insurance-related complaints or escalation, contact:
+(1) ➣ (844) ➢ (987) ➤ (7088)
Or speak with an insurance claim supervisor at:
+(1) ➣ (844) ➢ (987) ➤ (7101)